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Frequently Asked Questions

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team or you can always contact us via our email address [email protected] or call our regional numbers. We’ll be glad to help

Bifrost is a logistics platform that connects drivers and clients. It simplifies the moving of goods within and between states and aims to expand internationally. Bifrost creates a marketplace where drivers and clients can work together independently.
To book a vehicle, simply create a request with the details of your shipment, and a driver will be matched with your request based on availability.
If the driver cancels your request, you will be notified immediately and have the option to match with another available driver.
We offer a variety of vehicles for delivery, including vans, trucks, and motorcycles, depending on your shipment requirements.
In case of missing or damaged goods, Bifrost offers insurance coverage to ensure you're compensated for any losses.
Clients and drivers can negotiate prices directly through the platform before finalizing a booking. This ensures fair pricing for both parties.
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We offer solutions for our customers' package transportation, storage, distribution and logistics needs.

© 2024 Bifrost